As robots continue to accelerate their development, their applications are becoming more widespread. Recently, Taizhou Local Taxation Bureau has launched a service robot that can provide taxpayers who come to handle business timely and comprehensive tax-induction services.
“Hello, taxpayer, my name is Lingling. I am the taxation assistant of Taizhou Local Taxation Bureau. Do you have any need for me to help?” Recently, when you enter the taxation hall, you will see a round body and sound The robots are serving taxpayers. The cute appearance attracts many taxpayers to look around and consult.
This is the new “employee” in the tax service hall of the Taizhou Local Taxation Bureau—the smart tax-inducing robot Lingling. The reporter also experienced some spiritual services. "Lingling, I want to pay personal taxation. What should I do?" Lingling's answer is clear and comprehensive. "You answered well, thank you." "You're welcome." At this time, the eyes on her screen will flash stars, representing a very happy.
Ms. Wang, who came to pay taxes, said: “This robot is very interesting, its voice is particularly soft, and it is also very smart to answer questions. It is very helpful to us.”
Local tax officials told the reporter that Lingling’s storage content is very rich. The built-in computer program stores thousands of voice information recognition functions on taxation business, policy hotspots, and tax payment services, and covers almost all tax-related issues. And when there are new policy announcements or taxation process adjustments, “Lingling” can also be updated and upgraded in due course. It can be said that to a certain extent, "spiritual" can kill artificial taxation.
According to reports, "Lingling" is the first tax-consulting service robot to be put into use in the province's taxation system. It can speak and think, think and judge, and can provide guidance and publicity on tax services. In addition, "Lingling" can also interact with taxpayers in a humorous manner, and intimately lead taxpayers to get water from drinking fountains, which is deeply loved by taxpayers.
In recent years, the Taizhou Local Taxation Bureau has been actively exploring new models for tax payment services. In August, the taxation service hall was set up to introduce taxation studios to save the taxpayer’s tax time; a number of new tax-related taxes were recently added to the online e-tax bureau. To apply for business, to enable taxpayers to "run more networks and run less roads"; the introduction of "Lingling" now realizes the organic integration of artificial intelligence and taxation services, making taxation services more convenient.
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